Ask Your New Home Builder These Questions Before Buying Your Custom Home

Posted Monday, April 17th, 2023 | 1,663 views

Before you decide to purchase a new build home from a custom home builder, make sure to ask them the following set of questions, to ensure you’ll be working with the ideal builder to bring your dream home to life.

FAQs to Ask New Custom Home Builders

These are the type of questions you should ask the builders you’re considering before or during your walkthrough of their model home. Make sure to takes notes so you can refer to them and make comparisons in the future. 

What is the builder’s experience and reputation in the area?

The builder’s experience and reputation in the area is important and can be assessed by reviewing their portfolio, asking for referrals from past clients, inquiring about them from industry professionals, and viewing their online presence for reviews and customer comments.

What are the standard features of the home and what upgrades are available?

Ask your builders about the standard features of the home because these features will vary by each builder. Each builder offer different options for certain upgrades in finishes, appliances, and amenities. Simply ask them what they are and remember to take notes of each builder features.

What warranties are included with the home?

The warranties included with the home will depend on the builder and the specific products they use in the construction of the home. Typically they cover structural defects and certain appliances for specific periods of time which you have to obtain from the builder.

Can you ask for references and examples of their builds?

The builder will most likely be able to provide references and examples of their previous builds. These can include photos, videos, testimonials, and virtual tours of previously completed projects.

How long will it take to build the home?

The time it takes to build a home can depend on many factors which can change over time depending on costs and the overall state of the economy. Generally, the size, complexity of the design, weather conditions, local building regulations and access to supplies all contribute to the time it takes to build the house but can still vary. Speak to each builder to get their projection of when the build will be completed.

What is the estimated cost of the home and what is included in that cost?

When seeking the estimated cost of the home, ask the builder to include the costs of all the standard features, upgrades and modifications requested by the buyer.

Can the builder make any modifications to the home to suit the buyer’s needs?

Most builders offer options for modifying the home’s design to suit the buyer’s needs, but the extent of the modifications allowed will probably vary so take note of all modifications available for each builder.

What is the builder’s process for addressing any issues or concerns during the building process?

The builder’s process for addressing issues or concerns during the building process are generally clearly outlined and may include regular communication with the buyer, site visits, and quick resolutions of any problems that arise.

How does the builder ensure quality control during construction?

Home builders generally use a combination of on-site inspections, third-party inspectors, and quality assurance programs to ensure quality control during construction. You can inquire about these programs with your builder and take note of the options.

What kind of energy-efficient features does the home include?

The energy-efficient features of the home will vary depending on the builder and the specific model of the home, but could include options such as energy-efficient windows and insulation, and certain or all appliances.

Can the buyer choose their own finishes and materials for the home?

In most cases the buyer can choose their own finishes and materials for the home, but there may be limitations based on the builder’s available options and the buyer’s budget.

What is the process for making changes to the home’s design during construction?

The process for making changes to the home’s design during construction varies by builder but typically involves a change order process that outlines the scope, cost, and timeline of the requested changes. Any changes made after the construction has begun may result in additional costs and delays and the builder may have restrictions on the types of modifications that can be made based on local building codes and regulations.

Does the builder ensure the home meets local building codes and regulations?

The builder should ensure that the home meets all applicable local building codes and regulations through regular inspections and adherence to updated industry standards.

What is the timeline for making decisions on finishes and materials?

The expected timeline for making decisions on finishes and materials may vary depending on the builder’s process and the buyer’s preferences, but should be clearly communicated by the builder. The buyer should take note of those times to ensure they don’t end up with finishes they are not satisfied with.

How does the builder ensure that the final product matches the buyer’s expectations?

These days most builder use virtual design tools that show detailed plans and specifications, and keep in regular communication with the buyer to ensure that the final product matches their expectations.

What kind of financing options are available for buying a semi-custom built home?

Financing options for buying a semi-custom built home may include a traditional mortgage, a construction loan, or other options depending on the buyer’s financial situation and credit history.

Can the buyer request additional upgrades or changes after the home is completed?

The ability to request additional upgrades or changes after the home is completed may vary depending on the builder’s policies and any contractual agreements with the buyer. As a buyer you should inquire with the builder with respect to all upgrade options available and the timelines they can be executed.

How does the builder handle any issues or defects that may arise after the buyer moves into the home?

Most home builder offer a warranty or guarantee on the home and should have a process in place for addressing any issues or defects that arise after the buyer moves in. Most builders provide immediate inspections of issues and provide prompt resolutions of any problems that arise.